“Natural Language Processing in eCommerce: Enhancing Customer Experience” is a critical resource for comprehending the potential of NLP technologies to revolutionise consumer interactions in the eCommerce sector. The book offers a comprehensive examination of the fundamentals of NLP, such as the key concepts, algorithms, and techniques that are essential for the implementation of effective solutions in the online retail environment. This book is designed to provide both theoretical and practical insights, and it covers a variety of subjects, such as the development and deployment of chatbots, sentiment analysis, language generation, and personalisation strategies. Practical examples, case studies, and actionable strategies are included in each chapter to assist readers in the implementation of NLP solutions in their eCommerce platforms. This book is intended for industry professionals, data scientists, and researchers, with the objective of bridging the divide between the real-world applications of cutting edge NLP technologies and their potential to improve the consumer experience. This book offers the knowledge and tools necessary to effectively exploit NLP in the dynamic world of eCommerce, whether you are seeking to enhance customer support, optimise user engagement, or gain insights from customer feedback.