Hospitality and Tourism: Concepts, Operations and Development | Concepts, Operations and Growth | AGPH Books
by Ashish Bhatt, Pramod Sen, Mr. Balchand Vishwakarma
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Book title: Hospitality and Tourism: Concepts, Operations and Development | Concepts, Operations and Growth | AGPH Books
Hospitality and Tourism: Concepts, Operations and Development provides a structured and accessible introduction to one of the world’s most dynamic industries. The book explains foundational concepts of hospitality and tourism before progressing into operational management, including service delivery, coordination, and customer satisfaction. It further explores tourism planning, destination development, and strategic marketing within the travel sector. Emphasis is placed on sustainability, ethical practices, and the impact of modern technology on industry growth. By combining theoretical insights with real-world applications, this book equips learners with essential knowledge and skills, making it suitable for students, educators, and aspiring professionals in hospitality and tourism management.
About The Publisher:
AGPH Books is a Professional Self Book Publishing House based in Central India, specializing in academic, professional, fiction, and non-fiction books in both print, digital and audio formats. The publishing house produces textbooks, research and reference works, biographies, self-help titles, children’s books, literary fiction, poetry, and general interest publications. With a transparent publishing process and strong digital distribution, AGPH Books ensures global availability through Google Books, Amazon, Flipkart, and its official website store, supporting authors and institutions in reaching a wide and diverse readership.
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About the Author
Mr Ashish Bhatt is presently associated with Bhabha University, Bhopal as Dean, Faculty of Hotel Management and Catering Technology. An alumnus of prestigious Institute of Hotel Management, Catering Technology and Applied Nutrition, Ahmadabad, Mr Ashish Bhatt has more than 36 years of varied experience in Hotel Industry, Tourism, Airlines, Cruise and Hospitality Management Education. He completed his Master’s Degree in Tourism Management from IGNOU, New Delhi and is also UGC NET qualified. He is also certified trainer from FSSAI (Food Safety and Standards Authority of India). Mr Ashish Bhatt has developed ordinances, curriculum and syllabus for graduate, post graduate and skill development courses in Hospitality and Tourism Education along with micro teaching methods.
Mr. Pramod Sen is currently associated with Bhabha University, Bhopal as Assistant Professor in Faculty of Hotel Management. He graduated in commerce from Rani Durgavati University, Jabalpur and thereafter graduated from Hotel Management and Catering Technology from Barkatullah University, Bhopal. He completed MBA - HR & Marketing from Barkatullah University, Bhopal. Mr Pramod Sen has 13 years of Experience as Hospitality Educator and Subject Expert.
Mr. Balchand Vishwakarma is Assistant Professor in Bhabha University, Bhopal. He is Graduate in Commerce (Computer) and Hotel Management from Barkatullah University, Bhopal and also post graduate in Business Administration - HR from Bhabha University, Bhopal. Mr Balchand has 13 years of experience in Hotel Industry, Hospitality Education and as subject expert.
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