Welcome to AGPH Books! This Privacy Policy explains how AGPH Books (“we,” “us,” “our,” or the “Site”) collects, uses, and shares your personal information when you visit our website at (the “Site”), make a purchase, use our services, or interact with us in any way related to the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” or “your” refers to you as a user of our Services, whether you’re a customer, a website visitor, or someone whose information we’ve collected under this policy.

We take your privacy seriously. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our Site or Services.

Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When updates occur, we’ll post the revised policy on our Site and update the “Last Updated” date above. We’ll take additional steps to notify you as required by applicable law, such as through email or a prominent notice on our Site. Please review this policy regularly to stay informed.

How We Collect and Use Your Personal Information
To deliver our Services—such as selling books, processing orders, and providing customer support—we collect personal information from various sources. The type and amount of information we collect depend on how you engage with us. Beyond the specific purposes outlined below, we may use your information to:

• Communicate with you effectively.
• Provide, maintain, and enhance our Services.
• Meet legal obligations.
• Enforce our Terms of Service.
• Protect our Site, our rights, and the rights of our users or others.

What Personal Information We Collect
“Personal information” refers to any data that identifies, relates to, describes, or can be linked to you. The categories and specific types of personal information we collect depend on your interactions with AGPH Books. Here’s what we may collect:

Information You Provide Directly
When you use our Services, you may voluntarily submit the following:

• Contact Details: Your name, email address, phone number, and shipping or billing address.
• Order Information: Details tied to your purchases, including your name, billing address, shipping address, payment confirmation, email, and phone number.
• Account Information: Your username, password, security questions, and other details used to secure or personalize your AGPH Books account.
• Customer Support Information: Any details you share when contacting us, such as through email, live chat, or feedback forms on the Site.
• Preferences: Information like your favorite genres or wishlist items, if you opt to share these via account features.

You’re not required to provide this information, but withholding it may limit your ability to use certain features (e.g., placing an order or creating an account).

Information We Collect Automatically
We gather certain data about your use of our Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). This may include:

• Device Information: Your device type, operating system, browser type, and settings.
• Network Information: Your IP address, internet service provider, and connection details.
• Interaction Data: Pages you visit, time spent on the Site, links clicked, search terms used, and how you navigate our Services.
• Geolocation Data: Approximate location inferred from your IP address (not precise GPS data).

Information from Third Parties
We may also receive information about you from third-party sources, such as:

• Service Providers: Partners like our website host (e.g., Shopify), payment processors (e.g., Stripe or PayPal), or shipping companies who collect data on our behalf.
• Analytics Providers: Tools like Google Analytics that help us understand Site usage.
• Marketing Partners: Third parties who assist with advertising or email campaigns.
  Information from third parties is handled in line with this Privacy Policy.

How We Use Your Personal Information
We use your personal information for the following purposes:

Providing Products and Services:

• Process your orders, handle payments, and ship books to you.
• Send order confirmations, shipping updates, and return/exchange notifications.
• Manage your account, including login credentials and purchase history.
• Facilitate customer requests like wishlist updates or subscription preferences.
• This use is necessary to fulfill our contract with you.

Marketing and Advertising:

• Send you promotional emails, newsletters, or text messages about new releases, discounts, or book recommendations (with your consent where required).
• Display targeted ads on our Site or third-party platforms based on your interests.
• Analyze usage trends to personalize your shopping experience.

Security and Fraud Prevention:

• Detect and prevent fraudulent transactions or unauthorized account access.
• Investigate suspicious activity to protect our Site and users.
• Secure your account (you’re responsible for keeping your login details confidential; contact us at if you suspect a breach).

Customer Support and Service Improvement:

• Respond to your inquiries, troubleshoot issues, or process refunds/returns.
• Analyze feedback and usage data to enhance our Site, Services, and product offerings.
• This aligns with our legitimate interest in maintaining a strong customer relationship.

Cookies and Tracking Technologies
We use Cookies to enhance your experience on our Site. For details on Cookies related to our store platform (e.g., Shopify), see Shopify’s Cookie Policy. We use Cookies to:

• Remember your preferences (e.g., cart contents or login status).
• Run analytics to improve Site functionality and user experience.
• Support advertising efforts by us or our partners.

You can adjust your browser settings to reject Cookies, but this may affect Site functionality (e.g., inability to check out or save items). Blocking Cookies won’t fully stop all data sharing with third parties, such as ad networks. Learn more in your browser’s help section.

How We Share Your Personal Information
We may share your personal information in these situations:

• With Service Providers: Vendors like IT support, payment processors (e.g., to process your card payment), shipping companies (e.g., to deliver your books), and analytics firms (e.g., to track Site performance).
• With Marketing Partners: Third parties who help us advertise AGPH Books or deliver tailored promotions, subject to their own privacy policies.
• With Your Consent: When you request us to share data (e.g., linking your account to social media or opting into a partner offer).
• Within Our Corporate Group: With affiliates or subsidiaries to support our operations, in our legitimate business interest.
• For Legal or Business Reasons: To comply with laws, respond to legal requests (e.g., subpoenas), enforce our Terms of Service, or during business events like a merger or sale.

We share these categories of information:

• Identifiers: Name, contact details, account/order data.
• Commercial Information: Purchase history, support interactions.
• Internet Activity: Usage Data like browsing patterns.
• Geolocation Data: Approximate location from IP addresses.

Recipients include service providers, marketing partners, and affiliates. We don’t use or share sensitive personal information (e.g., precise financial details) without your consent or to infer traits about you.

Third-Party Websites and Links
Our Site may link to external platforms (e.g., author websites, social media, or payment gateways). We’re not responsible for their privacy practices, so review their policies before sharing information. Posting on public forums or social media via our Site may make your data visible to others—we can’t control how it’s used beyond our Services.

Children’s Privacy
At AGPH Books, we proudly offer books for young learners, including titles for pre-nursery, nursery, LKG, and UKG readers. While our Services are designed to appeal to customers of all ages, including parents, guardians, or educators purchasing books for children, we are committed to protecting the privacy of young users.

We do not knowingly collect personal information directly from children under 13 (or 16, depending on applicable law) without verifiable parental consent. If a child under 13 attempts to create an account, place an order, or otherwise provide personal information (e.g., name, email, or address) through our Site, we require an adult—such as a parent or guardian—to complete the transaction or interaction on their behalf.

Purchases for Children: When you buy books for pre-nursery, nursery, LKG, or UKG readers, the personal information we collect (e.g., shipping address, payment details) pertains to the adult making the purchase, not the child.
Parental Oversight: If you’re a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at to request its deletion.
Educational Use: Teachers or schools ordering books for young students should provide their own contact and payment details, not those of the children.

Security and Retention
We use industry-standard measures (e.g., encryption, secure servers) to protect your data, but no system is 100% secure. Information sent to us online may not be secure in transit—avoid sending sensitive details via unsecured channels.

We retain your data only as long as needed to:

• Maintain your account.
• Fulfill orders and provide Services.
• Comply with legal obligations (e.g., tax records).
• Resolve disputes or enforce agreements.
• After this, we securely delete or anonymize it.

Your Rights
Depending on your location, you may have these rights over your personal information:

• Access/Know: Request details about what data we hold and how we use/share it.
• Delete: Ask us to remove your personal information.
• Correct: Request updates to inaccurate data.
• Portability: Get a copy of your data or have it sent to another entity.
• Restrict Processing: Limit how we use your data.
• Withdraw Consent: Revoke consent for certain uses (e.g., marketing emails).
• Appeal: Challenge our refusal to honor a request.
• Opt-Out: Unsubscribe from promotional emails via the link in each message (non-promotional emails, like order updates, will continue).

To exercise these rights, email us at or use account tools on our Site. We’ll verify your identity (e.g., via email or account details) before responding. Authorized agents can act on your behalf with proof of authorization. We won’t discriminate against you for exercising your rights and will reply within legal timelines.

Complaints
If you’re unhappy with how we handle your data, contact us at . If we don’t resolve your concern, you can appeal by replying to our response or file a complaint with your local data protection authority.

Contact Us
Questions or concerns? Reach out to us:

Email: books@acadmicguru24x7.com

Address: 57-First Floor, Susheela Bhawan, Priyadarshini Phase-3, near Meenakshi Planet City, Bagmugaliya, Bhopal, Madhya Pradesh 462043

We’re committed to addressing your privacy needs promptly.